Legal
Privacy Policy
How The Time Story handles your account, your stories and the data behind the features you use.
Last updated 17 August 2026
1. Overview
This Privacy Policy explains what information The Time Story collects, why it is collected, and what choices you have. It applies to the website and app at The Time Story.
2. Account Information
When you create an account we process your email address and authentication details through our authentication provider, plus profile information you choose to add such as display name, username, bio, avatar, interests and social links.
If you sign in with Google, we receive basic profile information from that sign-in.
3. User-Generated Content
We store the TimeStories, moments, media links, uploaded avatars, comments, messages, bookmarks, follows, likes, reports and comparison sessions you create, together with timestamps and the account they belong to.
Content marked private or kept as a draft is restricted by database access rules to your account.
4. Usage and Device Information
We record product activity needed to run features — for example view counts, trending signals, recently viewed stories and onboarding progress.
Our hosting and infrastructure providers process standard technical data such as IP address, browser type, device type and request logs for security and reliability. We do not run third-party advertising trackers.
6. How Information Is Used
To provide and operate the Service: authentication, publishing, discovery, comparison, exports, notifications and messaging.
To keep the Service safe: preventing abuse, handling reports and enforcing our Terms and Community Guidelines.
To improve the product and troubleshoot errors.
We do not sell your personal information.
7. AI Processing
When you use AI features — creating a TimeStory from a prompt or document, refining a moment, generating cover artwork or requesting comparison insights — the relevant prompt text, document text or story content is sent to third-party AI model providers through our AI gateway so the output can be generated.
Do not put confidential or sensitive personal information into AI prompts or uploaded documents.
8. Third-Party Services
We rely on service providers for database and authentication (Supabase), application hosting and delivery, and AI model access. Embedded third-party media, such as YouTube or Wikipedia links inside a TimeStory, is loaded from those providers and subject to their own policies.
10. Storage, Retention and Security
Data is stored in our managed Supabase project and hosting infrastructure. Access to content is controlled by row-level security rules, and traffic is encrypted in transit.
We keep account data and content while your account is active. Deleted content is removed from the live service and may persist briefly in backups.
No system is perfectly secure; we cannot guarantee absolute security.
11. International Processing
Our providers may process and store data on servers outside your country. By using the Service you understand your information may be transferred to and processed in those locations.
12. Your Rights and Choices
You can view and edit your profile and content in the app at any time, unpublish or delete TimeStories, and export your stories in several formats.
Depending on where you live you may have rights to access, correct, delete or restrict the processing of your personal data, or to object to it. Write to us and we will act on valid requests.
13. Account Deletion
Self-service account deletion is not yet available in the app. To have your account and associated content deleted, email admin@thetimestory.com from the address on your account and we will process the request.
14. Children's Privacy
The Service is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has created an account, contact us and we will remove it.
15. Changes to this Policy
We may update this Policy as the product evolves. The revision date at the top of the page always reflects the current version.
16. Contact
Privacy questions and data requests: admin@thetimestory.com
